The House on the Hill: Delivery Information General Shipping Policies: The House on the Hill Olive Grove process orders Monday – Friday, 9 am to 3 pm Eastern Standard Time (EST). Orders placed after 11:00 pm EST will be processed and shipped the following business day. The House on the Hill Olive Grove ships online orders within 3-4 business days of when they are placed, unless special circumstances prevent shipment. General Shipping Methods: Our products are shipped using various couriers. Our Couriers DO NOT Deliver to PO Boxes. If you have a time sensitive order please contact firstname.lastname@example.org and we will assist where possible however additional shipping costs will be passed on to the customer. Your questions regarding order transit time can be directed to us here. The House on the Hill Olive Grove is not responsible for packages that are returned to sender due to incorrect shipping information. Additional shipping charges will apply if re-shipment is required.